If you are facing a problem were Tiktok is saying “outstanding balance” and has stopped your ads even though you have enough balance in your card and won’t charge your card.
This is a very frustrating problem and we are going to show you how to fix it.
If Tiktok is declining all your ads payment and won’t charge your card, here is what you should do.
First contact your card Company and report the card not charging issue to see if they can fix it.
If your card company says the issue isn’t from their end, then turn international payments on and off on your card. This often fixes the problem.
If turning your card international payments on and off does not work, then try paying via Paypal or using a different card.
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